Privacy Policy

At Serene Haus of Hair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We collect information that you provide to us directly, such as when you:

  • Create an account on our website
  • Make a purchase
  • Sign up for our newsletter
  • Contact our customer service team

This information may include your name, email address, shipping address, billing address, payment details, phone number, and any other details you provide.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders or inquiries
  • Improve our website and customer service
  • Send you updates, promotions, and marketing material (you can opt-out at any time)
  • Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers to:

  • Fulfill orders (e.g., payment processors, shipping companies)
  • Maintain our website (e.g., hosting services)
  • Manage our marketing (e.g., email marketing platforms)

These third parties only have access to the information necessary to perform their functions and are required to keep your information secure.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to:

  • Recognize your browser or device
  • Provide personalized content
  • Track your browsing behavior for analytics purposes

You can adjust your browser settings to block or delete cookies, but this may affect the functionality of our website.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt-out of receiving marketing communications

To exercise any of these rights, please contact us at SereneHausofHair.Info@Gmail.com.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our website constitutes your acceptance of any changes to this policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Serene Haus of Hair
Email: SereneHausofHair.Info@gmail.com
Phone: (646)-580-3883